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Hotel Receptionist Course online in Nigeria

Welcome guests, manage bookings and handle check-in and check-out with confidence

LevelBeginner

Lessons7 short lessons

TimeAbout 56 min

Price₦2,000 one time

Pass mark70%

You getCertificate

This course teaches you how to work as a receptionist step by step, in plain English, on your phone. Read the lessons, take the test, and when you pass you get a Jobsquare Media certificate you can show to employers.

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What you will learn

Welcome: the front desk and your roleFREE PREVIEW
6 min
Professional image and communication
8 min
Reservations and check-in
9 min
During the stay: requests, information and security
8 min
Check-out, bills and payments
8 min
Complaints and difficult guests
9 min
Records, teamwork and your career
8 min

Free preview lesson

Welcome: the front desk and your role

The receptionist is the first and last person a guest meets. A warm welcome at arrival and a smooth goodbye at departure shape how guests remember the whole stay.

What a receptionist does

Greets guests in person and on the phone
Takes and confirms reservations
Checks guests in and out
Gives information about the hotel, services and the area
Handles requests, messages, keys and complaints
Collects payments and keeps accurate records
Works with housekeeping, security, the kitchen and management

Qualities of a great receptionist

Calm under pressure
Neat appearance and a warm smile
Clear speaking and good listening
Accuracy with names, numbers and money
Honesty and respect for guests' privacy

Tip: Guests do not remember the paperwork. They remember how you made them feel in the first minute.

This course has 7 lessons and a final test of 10 questions. You need 70% to pass and receive your Jobsquare Media certificate.

Continue the course

Questions people ask

Is the Hotel Receptionist Course online?

Yes. You learn on your phone or computer, at your own speed. There are no classes to attend.

How much is the Hotel Receptionist Course?

It costs ₦2,000, paid once through Paystack (card, bank transfer or USSD). You can read the first lesson free before you pay.

Will I get a certificate?

Yes. Pass the test (70% or more) and you get a Jobsquare Media certificate. Employers can check it online with its ID.

How long does it take?

About 56 min of lessons across 7 short lessons. Most people finish in a few days.

Do I need any experience?

No. This course starts from the basics.

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