Customer Service Representative
Confidential client · Lekki Phase 1, Lagos
About the role
We are looking for a Customer Service Representative to join our team in Lekki Phase 1, Lagos. You will handle customer inquiries, resolve issues, and ensure a positive experience for our clients.
- Respond to customer calls and messages promptly
- Provide accurate information about products and services
- Record and track customer interactions in the system
- Resolve complaints and follow up until satisfaction
- Collaborate with other departments to address customer needs
- Maintain a friendly and professional demeanor at all times
- Meet daily and weekly performance targets
Requirements
- Strong communication skills
- Ability to handle multiple inquiries simultaneously
- Basic computer literacy
- Positive attitude and patience
- Relevant experience in customer service
- Female applicant only
Benefits
- No accommodation
How to apply
Apply on WhatsApp: tap the green button and send the message. We reply with the next steps. Have your CV ready.
Apply online: accept our terms, then fill the registration form. We message you on WhatsApp when you are done. We review your CV first: if you are not qualified for this job, we will not go ahead with it. We will tell you to pick another job or wait for another offer.
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